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Frequently Asked Questions (FAQ's)

1. What types of massage services do you offer?
We offer a variety of massage therapies, including Swedish, deep tissue, hot stone, prenatal, and aromatherapy massages. Each session is tailored to meet your specific needs.

2. How do I book an appointment?
You can book an appointment through our website, by calling us at 470-593-5623, or emailing us at SoulfulTouchTherapy@gmail.com.

3. What should I expect during my first massage session?
During your first session, we’ll discuss your health history, preferences, and any specific areas of concern. You’ll then have time to undress to your comfort level and relax as the therapist customizes your treatment.

4. Do I need to bring anything to my appointment?
No, just yourself! We provide all necessary materials, including sheets, towels, and oils.

5. What should I wear?
Wear comfortable clothing. Most clients undress to their level of comfort during the session, and you will always be properly draped for privacy.

6. How early should I arrive for my appointment?
Please arrive 10-15 minutes early to fill out any required forms and prepare for your session.

7. What is your cancellation policy?
We require at least 24 hours' notice for cancellations. Late cancellations may incur a fee.

8. Are massages covered by insurance?
We do not currently accept insurance, but we can provide a receipt for you to submit for reimbursement if your insurance plan covers massage therapy.

9. What if I have specific health conditions?
Please inform us of any health conditions or concerns when booking your appointment so we can tailor the session to your needs.

 

10. How can I purchase a gift certificate?
Gift certificates can be purchased through our website or by contacting us directly.

11. What payment methods do you accept?
We accept cash, credit/debit cards, and mobile payment options.

12. Do you offer mobile or in-home massage services?
Yes, we provide mobile massage services for clients who prefer to receive treatments in the comfort of their own homes. Please contact us to check availability and additional fees for this service.

13. What hygiene and safety measures do you follow?
We adhere to strict cleaning and sanitization protocols to ensure a safe and relaxing environment for all clients.

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